Recent Posts

How long have you lived in your home?

5/22/2020 (Permalink)

Now, ask yourself the question --how long did the people before you live in your home?

When it comes to home safety from fire hazards and fire damages, the best way is to check for inadequate or old wiring. Inadequate wiring cause fires to break out in older homes or newer homes, if it was not installed correctly.

Some signs to see if you’ve bad or faulty wiring are:

  • Lights dim if you use another appliance
  • For an appliance to work, you have to disconnect another
  • Fuses blow or trip the circuit frequently.

Have a licensed electrician come and inspect you house, or contact your landlord if you have any of the above occurrences.

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties know fire damage, but we do not want to see it happen to you and your family. Call us today at 859-623-0000.

Handle With Care: Fire Damages

5/22/2020 (Permalink)

a bear that has smoke damage and one bear that does not Call us with your fire damages restoration needs today.

The extent of damage that occurs during a residential fire can vary greatly, but SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties brings the same restoration expertise into every individual case. Whether your home experienced a small fire which got put out quickly and caused mainly smoke damage, or a large fire that charred multiple rooms there to help with damage mitigation and restoration every step of the way.

Our technicians will perform a complete pack-out of all the items in your home, so that every single salvageable item can be cleaned and inventoried, and so that the entire structure can under-go air purification and deep cleaning. We have an ESPORTA machine that takes care of your soft contents as well. Our ESPORTA Production Manager has over 20 years of experience taking care of your dry goods. We take care of items such as hats, children's toys, shoes, purses, etc. Our machine and trained technicians treat your items with the utmost of care.

Though the fire restoration can be a long process, our project managers will give you daily updates on job progress and answer any questions or concerns your may have along the way. And when you move all of your cleaned and inventoried belongings back into your newly smoke- and fire-damage-free home.

Trust SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties with your fire damage. 

Storm Damages Occur in All Shapes and Sizes

5/22/2020 (Permalink)

Storm damages can come in all shapes in sizes: from wind, rain, water, hail, or other damages. 

Your home can also suffer when rainfall causes water to flow into your home and flood your property. Houses close to the ongoing construction of buildings, roadways, or other structures can experience sudden and unexpected flooding. Any changes in the ground surrounding your home can send floodwater directly into your property and quickly overtake your house. 

Floodwater that travels overland might not contain as many microbes as water from a stream or lake, but we still consider this water as highly contaminated. Mitigation of flooding from outside sources must address the contamination deposited in the house. 

Floors require special care and mitigation so their damage remains manageable, and this requires the removal of many types of flooring and fast drying out of the underlying structure. Replacing ruined carpet or other flooring types can only happen once we complete the task of drying the floor.  

Removal of lower sections of the wall makes it possible to air out the entire home from the influx of water. Throughout your property, we use moisture meters to ensure complete and consistent drying occurs. When we are complete we will make your storm damages, "Like it never even happened."

Call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties today at 859-623-0000.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/21/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Call us today at 859-623-0000.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties today at  859-623-0000 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Flooded Building Creates Water Damage in Berea, KY

4/27/2020 (Permalink)

green pieces of equipment placed on floors Our equipment at the water damage that effected three different floors.

Buildings can flood anywhere and at anytime. A water break in a bathroom in the upstairs of a three story building flooded through three floors. 

The facility manager of the building knew to call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. The top floor had buckling wood flooring that had to be removed. Water sneaks underneath of material and can be even hiding from plain sight. The water went down the two floors and created flooding in the bathrooms below it. The carpet also got wet and had to have constant equipment for more than a week to dry out. 

The technicians take readings for the carpet and walls to make sure water that is "hiding" is not left behind for further damages. 

Trust the trained professionals to help you with your water damage. The manager of this building was happy he called us to make sure it was taken care of effectively and efficiently. 

Call us for your water damage today. We know how to handle flooded buildings. We will make your water damage "Like it never even happened." 

How to Handle a Grease Fire

4/27/2020 (Permalink)

Do's and Don't's of Home Grease Fires 

Home fires can occur in a variety of ways. In the kitchen, one of the most common, is a grease fire. When a grease fire occurs, it can quickly spread and cause other damages. The smoke can create a ton of damage on it's own. The best way to stay safe is to follow these safety tips. 

We have the Do's and Don't's of grease fires, and always remember SAFETY FIRST: 


  • Do: Turn off the stove or heat source
  • Smother the fire with the pot lid. Without oxygen, the fire cannot survive.
  • Use baking soda to douse the flames. 
  • call 911


  • Do NOT pour water on it. It will splash the grease, causing the fire to spread.
  • Do NOT move the thing that is on fire. This could burn you.
  • Do NOT use anything other than baking soda.

Fire Safety Protocols

4/24/2020 (Permalink)

Smoke Alarm Tips 

No one can know when a fire or smoke damage can surprise you in your home or business. The best way to protect your home, family, or employees is to have a smoke alarm that is ready at all times.

Not only do you need to keep the batteries updated in a smoke alarm, but to have am emergency plan in place. Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or client to escape quickly and safely in an emergency situation. 

Review the following tips regarding smoke detector installation and maintenance: 

  • Install smoke alarms on every level of the home including the basement. 
  • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance. 
  • Test smoke alarms at least once a month using a test button. 
  • Replace batteries in all smoke alarms at least once a year. If an alarm "chirps" the battery is low and should be replaced right away. 
  • Replace all smoke alarms when they are 10 years old.

After the Storm: Mold Damage

4/23/2020 (Permalink)

When the water has cleared...

Mold growth occurs faster than one might think in your home. Mold can grow in as few as 24 hours after a flood. At the most, you have 48 hours before it begins to wreak havoc to your home's structure or belongings impacted by flood waters. We suggest calling a professional to help deal with any mold suspicion. We can provide mold testing, which helps get to the problem more quickly and efficiently. 

Many cleanup crews operate 24/7, so you can get help immediately. Don’t delay; the more time mold has to grow, the worse the problem can get. 

It's Important To Clean Your Belongings

As you may know, mold can affect any floor or wall that's sat with standing water. However, it can also affect your belongings. Be sure to thoroughly clean anything that was in the room with the mold. 

If you find a mold problem on a couch or other porous surface, you may need to throw the whole item in the garbage. This is especially true if you had black water in your home, as it contains harmful bacteria. Do not leave these items on a curb for others to take the mold into their homes. It is best to dispose of these items safely and securely at a universal dump or other areas in your town or state. 

If you need mold testing or a mold cleanup, call our offices today at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. 


What could it look like when your home has fire damage?

4/21/2020 (Permalink)

You just had a fire in your home.  Are you running out of time to salvage important items? Below is a timeline of how quickly certain types of items must have the restoration process started.

The IICRC (Institute of Inspection Cleaning and Restoration Certification), a globally recognized leader in all types of remediation, identifies these time windows:

  • Within minutes
    Porous materials and synthetics must be immediately addressed to prevent permanent discoloration.

Porous Materials Any material that has a void of space within its makeup can be considered porous. This void is a hole in the space otherwise taken up by the main structure of atoms that make up the rest of the material. A good example would be a sponge!

  • Within hours to days
    Wooden furniture, flooring, painted walls, and clothing can become permanently stained if not addressed within hours to days of damage, and metal surfaces will at this point begin to rust, pit, and corrode, requiring refinishing or replacement.
  • Within weeks
    Prolonged soot exposure will embed itself in the fibers and surfaces, resulting in a longer, more costly restoration with a higher likelihood of replacement.

Act fast to prevent the disastrous effects of smoke damage in your home. Contact SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties today at (859) 623-0000!  

Water can Hide Anywhere: Crawl Space Water Damage

4/20/2020 (Permalink)

Wet Crawl Space Water Damage

Crawl spaces are often forgotten when it comes to water damage. If your home has a crawl space, an area that has limited height and is typically used for electrical wiring, this space is often fall victim to water damage. Crawl spaces can have moisture, standing water, or staining within the crawl space, which will alert you to the water damage within.

If this crawl space is underneath your floors, this is caused by water that has seeped into the foundation of the home. If this crawl space is in your attic, that means you likely have a leak in your roof somewhere.

Often times, your crawl space can flood from ground water and not enter your home if it's a small amount. It's always a good idea to check your crawl space periodically if there's been an uptake in rain and flooding in your area. 

If your crawl space does get water damage, call your local SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties today.