Recent Posts

Winter is Coming: Frozen Pipes and Kentucky Weather

1/4/2021 (Permalink)

Winter is Coming: 

Residents of Richmond, Berea, Waco, Irvine, Stanford, and Mt. Vernon: burst pipes season is upon us, and with Kentucky weather in the mix, anything can happen. Winter temperatures are going up and down and while that seems like a sure sign --you could still have burst pipes or even rain damage. There are ways to help provide your home with safety during these times:

  1. Clear Gutters. Your home's gutters help catch rainfall and ensure that it stays far away from the foundation of your home
  2. Check for Signs of Leakage
  3. Seal Windows and Doors
  4. Get Your Basement Inspected
  5. Prepare for Flooding

When it comes to burst pipes there are ways to help keep your home prepared: 

  • Drip faucets in sinks and bathtubs
  • Keep cabinet doors open 
  • Cover outside water hoses 

Call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties when you need water damage restoration. This winter will sure to be something interesting if 2020 was anything to go by. Keep up to date on more happening with weather patterns and weather tips by reading our blog.

Congratulations to our marketing team

11/18/2020 (Permalink)

men and women in black polos and green background Our marketing team has worked hard this year and have been essential workers helping our clients and customers.

When you have an emergency, you want a team who can help you. Our marketing team has achieved a high level of excellence this year. We want to take this time to recognize them.

A big congratulations is in order for our marketing team! They won Marketing MVP for our entire SERVPRO trainership.

We are so proud of how hard they have worked during this uncertain year! Congratulations to each member of the team for the fantastic results. 2020 has been anything but easy-- our team has worked their tails off to succeed and help others!

When an emergency damage hits, you want a team that is efficient and professional. Our team in each office knows how to help you. They are knowledgeable, trained, and officially, some of the best in the business.

Specialized Products

10/29/2020 (Permalink)

Why SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties?

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

When you are trusting a professional company to help provide a cleaning, you want the professionals. You want to know that the area they have cleaned and sanitized has done the job. Our specialized products help assure that we do just that. 

We want your customers and employee's to stay safe during this time. The best way to help aide that is to call us to help clean with our specialized products.

Is it time for an HVAC Cleaning?

10/29/2020 (Permalink)

Have you checked your ducts lately?

It's important to keep the HVAC and ductwork clean in your home or business. This can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may not always be necessary. 

The SERVPRO duct cleaning system is proven and cost-efficient.  Unlike the majority of duct cleaning services, your SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties uses a portable ventilation and air duct cleaning system to examine duct work and make a clean sweep, removing years of dust and grime.

It's always better to be safe when it comes to your home or business. Getting your duct work cleaned is just a first step to keep your home Certified SERVPRO Clean. 

Call us today for more information on HVAC cleaning, and our variety of other cleaning services. Your home and business deserve the best, so call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. 

Water Heater Maintenance

10/28/2020 (Permalink)

Regular Maintenance

Why?
Water heaters should be maintained annually to prevent damage that could occur from buildup in the tank. Water heater damage when it leaks or causes other issues can be extensive in your home. The maintenance will include a water heater flush with a de-liming solution. This routine maintenance can extend the life of your unit as well as save on energy costs.

Other solutions?

  • Flushing your water heater is an easy process. Turn off the water heater and allow the water to cool.
  • Turn off the water supply and connect a hose to your tanks drain valve and lead it outside.
  • Open all the hot water faucets to allow for a faster drain. When the tank is empty, turn the cold water supply back on to flush out the sediment at the bottom.
  • When you reconnect everything, leave your hot water faucets open until water runs to prevent air from being trapped.

When to perform maintenance?


Your water heater should last between 8 and 12 years with regular attention and maintenance, depending on the usage and model. 

When you water heater is showing signs of wear, it's probably best to perform a few tune-ups.

We are prepared with national coverage!

10/27/2020 (Permalink)

Did you know that SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is a part of a National Disaster Response team? 

We are prepared because we have teams on standby to aide during big emergencies.

Not all emergencies require a big response every single time. They also have smaller response teams positioned to help aide during those emergencies. We do not take storms lightly. Those teams provide the same support as the corporate team, but on a smaller scale. They provide an intermediate level of control and operate as mobile command centers.

When you need a hand, we are here to help! We have a variety of national coverage that way you can always count on us. To learn more about our national teams, visit: https://www.SERVPROmadisonrockcastlegarrardandlincolncounties.com/. Our home page details our national and local resources. 

Commercial Capacity

10/16/2020 (Permalink)

When people think of SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties, commercial capacity is not what always comes to mind.

We want our customers to know that we DO have the commercial capacity for your business's fire, water, mold, and viral pathogen cleaning needs. Our team is ready to help your commercial property when an emergency occurs. We have the equipment and necessary tools and training to complete your project. 

Another aspect of our business that we can commercial assist with is our reconstruction division. We have a team of certified professionals who are here to help your commercial property with construction, reconstruction, and other projects that may need completed. 

Our team is here to help, and not just with your residential needs, but your commercials ones too. Call our offices today to see how SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties can help you!

Got mold damage?

10/16/2020 (Permalink)

Did you know SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties offers mold testing?

When you suspect you have mold in your home, you never want to blindly to try to clean it or remove it yourselves. When mold is suspected, you want a trained and certified professional to inspect it. 

We offer mold testing, so that before we even remove the mold from your home we know exactly what kind of mold we are dealing with. We want to effectively and efficiently remove the mold in the best way possible for the health and safety of your home and family. 

Trust the professionals to test and remove your mold damages. Call our offices today to learn more about mold testing, pricing, and how we can get your home back to "Like it never even happened."

Why SERVPRO? Check out our reconstruction division

10/8/2020 (Permalink)

green background with pictures Our reconstruction team is here to help!

Did you know?

Did you know that in addition to water mitigation, fire cleanup, and mold remediation, we offer reconstruction services too?

After our hero technicians are done with drying out a home or removing smoke-damaged materials, we can put homes back together just "Like it never even happened."

The Benefits

The convenience and savings of working with one company to assist with mitigation and repairs can be significant.The hassle of having to deal with multiple companies should not fall on your shoulders have damages have occurred. When you hire a one-stop-shop, such as your local SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties, it can take the pain out of it. 

In addition to reconstruction after damage, we also do general home remodeling. Have you been considering remodeling your kitchen? We can help. Does your bathroom need an update? We do that too. From drywall to painting to framing and much more, we can assist with your reconstruction project.

The Services

Here are just some of the reconstruction services SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties offers:

  • Drywall repair and installation
  • Floor repair and replacement
  • Kitchen and bath remodeling
  • Cabinet and trim replacement
  • Insulation installation
  • Ceiling repair
  • Fixture replacement
  • Painting

Call our offices today to find out more information on our reconstruction division, and how our team can help you with your home improvements needs!

Certified: SERVPRO Cleaned: CSC is here to help!

9/17/2020 (Permalink)

a sticker on a window Certified: SERVPRO Cleaned window decal

What is Certified: SERVPRO Cleaned?

Certified: SERVPRO Cleaned: The world has changed what it means to be clean, so let customers and employees know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned. 

  1. CONSULTATION: a one time, complimentary meeting at your business to tailor a specific program to fit your needs. 

Whether we want it to be there or not, COVID-19 is at the top of everyone's minds. We want to keep the minds of your employees, customers, and anyone else who may enter at your business at ease. In our complimentary consultation this cleaning service provides a one time/or subscription based program designed for when and what you want! We offer a variety of cleaning services, including: 

  • Carpet
  • HVAC
  • Electrostatic Spraying
  • Wipe down of high touch surfaces

 2.DOCUMENTATION: window clings and other documentation that are your proof of clean! 


This shows your customers and employees that you have utilized the Certified: SERVPRO Cleaned program and that your building has been #SERVPROcleaned.  

Specialized Products:

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.