Recent Posts

Water Damage in Richmond

6/8/2022 (Permalink)

What happens when we get water damage calls?

We have an after-hours service that answers our calls. That person will send out a message to our team with your information so we can contact you directly. After we contact you will have a 1-4-8 policy. We will contact you within an hour, have someone on sight within four hours, and have a written plan of action to you within eight hours. 

Homeowners called us after hours this past weekend for emergency water damage. A split wall unit leaked through the floor and onto the second floor and impacted two rooms. The flooring and ceilings were damaged by water.

Our team was there to help clean this up within the hour. The water was still there when we arrived to begin mitigation. 

These homeowners were happy to see the green team! 

What is cooking?

5/31/2022 (Permalink)

smoke damage in kitchen Be prepared, because emergencies do not wait on anyone.

Grease Fires in your Home 

Have you ever wondered how to extinguish a grease fire? 

Cooking a homemade meal is a great way to enjoy time with your family. Unfortunately, this timeless tradition can be dangerous. Fires can occur no matter how careful you are while cooking. The best way to ensure your home and family are safe from kitchen fires is to know how to battle one. Here are a few steps you can take to stay prepared for a fire in your kitchen. 

Eliminate the Heat Source: Once you see smoke or a flame, you want to take the heat away. Unplug the stove or remove a pot from a burner and turn it off if you can safely reach the knobs. Oven mitts are a great way to protect yourself when trying to get the oven off. 

Smother the Flames: If you have a lid nearby, this can help greatly with putting out the flames. Another way is to put baking soda on the fire. A fire extinguisher is the best option, but not everyone has them at all times. NEVER use water on a grease fire. This can cause dangerous damage and put your safety at risk. 

Call 911 and Emergency Team: If the fire is out of hand, do not try to eliminate it yourself. Call 911 as soon as you can to help. You want to evacuate you and your family, and leave it to the professionals to safely put the fire out.

Following these tips can keep you and your family safe while cooking. Accidents happen, be prepared! 

Mold Damage in your Richmond Bathroom

5/21/2022 (Permalink)

mold damage How to prevent mold damage in your Richmond bathroom?

How do you prevent mold in your Richmond home?

The mold monster can reach any part of your home, but a lot of the time mold is most prevalent in your bathroom. Mold grows more frequently when water damage has occurred. The best way to lower the risk of mold damage in your home is to follow some rules. Below, we give you a few tips to consider for your home:

Fix a Leak: You want to try to take preventable measures before water damage sets in. Leaks are a top way for mold growth. If you fix the leak sooner rather than later, it is less likely for mold to start growing. 

Run Bathroom Fans: Water in your bathroom can create a humid environment. Humidity creates water damage, which creates mold growth. The best way to keep this to a minimum is to run the bathroom fan. Also, keep the vents cleaned so that air can flow and dry the area more quickly.

Be Weary of Water: Water accumulation in your bathroom is the top way that mold can grow. Look for water in your bathroom and make sure to get it dry as soon as possible. Water can get around the toilet, under the sink, and next to the shower. You want to check these spots more carefully and closely. 

When mold or water damage occurs in your home, you know who to call: SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is here to help! 

Microwave Safety in your Richmond / Berea Home

5/21/2022 (Permalink)

dirty microwave Keep your microwave squeaky clean to prevent smoke or other fire damage.

Microwave Cleaning

Microwaves are a handy invention that keeps your home running. When time is short, the microwave really steps up to help on those busy days. Microwaves are a great modern invention, but they can pose a risk. Microwaves can often leave a smoke smell that drifts throughout your home. Here are a few ways to keep your microwave clean and safe for your family to use: 

Clean the Inside

You want to make sure the inside is clean. You want to put a bowl of water and vinegar in a microwave-safe bowl to remove the outermost layer of grime. After you do this, take a wet cloth to clean off any leftover food. If you have a glass turntable, make sure to wash that too.

Clean the Door 

The inside and outside of the door catch a lot of dirt and grime. This stuck-on food can give off horrible odors and not be appetizing for future meals. Use an acidic solution and do not get it on the gaskets. 

Clean the Outside

Wipe down the outside and around the vent grill. This can have trapped oil, odors, and dust. You want to again, use an acidic solution to clean this portion too. 

Keep your microwave clean to keep off smelly, leftover food. This is the best way to keep odors at bay!

Prevent Debris After Storm Damage

5/19/2022 (Permalink)

wind and storm damage Keep your trees pruned to limit debris.

Wind and storm damage creates a mess by tracking debris like branches, leaves, and even shrubbery into your yard, or worse on your home, or through a window at your business. Wind can be strong enough during certain storms to bring debris into contact with your house at a powerful enough force to cause damage. Before storms and heavy rain impact your building or property, there are a few steps you can take to prevent them.

The best way to combat these damages is through prevention, here are some tips to avoid these issues: 

Prune (Cut Back) your trees, shrubs, or even big plants. These can be ripped apart during storms and give you a damaged roof, window, or other problems. When a tree has a disease, is leaning, or branches are hanging out-- it can cause worse damage because it is already at risk because of these weaknesses. 

Another risk is when these branches are near power lines. You want to have a professional from your city or utility company remove these prior to a storm. This keeps them healthy and less likely to break a part to create damage or cut out electricity by taking down a power line. 

Wind and storm damage can happen to anyone's home or business. Try to keep the area around both cleaned up before storms to prevent flying debris, dirt, trash, or other moveable objects from damaging your property.

Do you know how to use your fire extinguisher?

5/18/2022 (Permalink)

fire extinguisher Fire Extinguisher Safety 101

Fire Extinguisher Safety in your Richmond Home

When you have a fire extinguisher in your home, it is best to know how to use it. It will not help you during an emergency if you do not know how to use it. Fires can go from zero to one hundred in seconds. You want to make sure your extinguisher is in a reasonable spot for a quick grab (i.e. kitchen, backdoor, front door). 

Once you know where to store it, create an emergency evacuation plan. When the fire has reached too far in your Richmond home, you need to evacuate. After you know where you want to store the fire extinguisher in case of fire and have a safety plan, know how to operate it. 

PULL the pin.

AIM the nozzle at the base of the fire.

SQUEEZE the handle to release the fire extinguishing agent.

SWEEP the nozzle from side to side until the fire appears to be out.

Fire extinguishers can help with fires that are small and under control. Keep yours handy and know how to use it to help prevent fire damage to your home. 

Have you ever had a kitchen fire?

4/22/2022 (Permalink)

fire in pan Cooking Safety 101

Cooking Safety 101 

Kitchen fires are one of the most instant fires that can occur in your home. Kitchen fires happen without warning and can get out of control fast. 

The best way to combat a kitchen fire that is fast-acting, is to have some tips on hand before you experience this type of emergency. 

1. If a fire is in the oven, just close the door. You want to leave the door closed so that it will cut off the oxygen and suffocate the flames to die down. 

2. When there is a fire in a pot or pan that is on the stove, you want to get it off the burner safely. Grab an oven mitt or heat safe material to get it off, and then turn the stove off. 

3. Please remember to never use water on a grease fire. the water will not help, so remember to try to put a lid on the pot or pan and turn the burner off. Or you can put baking soda on it or smother it with a wet towel. 

Another great tip to have in the kitchen to keep fires at bay. You can want keep a fire extinguisher nearby. They even have smaller ones to keep closer and nearby when you are cooking. 

Weekend Warriors

4/21/2022 (Permalink)

There is nothing worse than getting a call at 3 a.m. that your facility has standing water. You will want someone to come to your help at a moment's notice. Your team cannot locate a water shut-off or stop the water from flowing. You need help and fast. 

Our team is here to help! When you have water damage in the middle of the night, call our SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties office. We have employees on call and ready to respond to your disaster. We know that water damage does not wait on anyone. We have a 1-4-8 response so that you do not have to wait.

 When you need our emergency services, we are here to help at 859-623-0000.

Fire Damaged Contents: SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties are here to help!

4/21/2022 (Permalink)

Cleaning Contents AFTER the Fire Damage

When fire damage occurs most customers may not know that smoke will create a lot of damage. Not only will it need things like reconstruction and new paint, carpet, light fixtures, and possible drywall. The smoke will most likely leave a layer of smoke over your clothes, shoes, home decor, children's toys, dishes, and more. 

Our team knows that this is a hard time and will treat your home contents like their own. Our team has specialized cleaning machines and protocols to make your items smoke-free again. Our clean machine, ESPORTA, is a specialized machine for your soft contents after a fire. Along with our team who will hand-clean the other items that cannot be washed. 

Our team is here to help! 

What do you do after flooding?

4/19/2022 (Permalink)

flood waters Flood Safety Tips

Flood Waters 101

A lot of resources will give you updates on how to handle floodwaters before and during the emergency. We are going to give you some tips on what to do AFTER the flood is subsiding. Here are a few tips on how to handle flooded areas in your home or surrounding areas. 

  • Avoid driving through flooded areas and standing water.
  • Do not drink flood water or use it to wash dishes, brush teeth, or wash/prepare food.
  • If you evacuated: return to your home only after you know that your water is safe for drinking and bathing.
  • Throw away any food and bottled water that comes/may have come in contact with floodwater.
  • Prevent carbon monoxide (CO) poisoning. Use generators at least 20 ft from any doors, windows, or vents in or around your home