Recent Commercial Posts

Reconstruction Manager

4/26/2019 (Permalink)

Meet Carter.

We have a new reconstruction manager who is ready to help our customers. We have had a reconstruction division before, but never in this capacity. Carter has been doing reconstruction/construction for the past 16 years in some shape or form. He has worked in a variety of forms in this field, but he's excited to see where SERVPRO can take him. 

He has a passion for this industry. He has already been to three trainings since he started, and he is learning the best of the best for our customers. 

He is on board with several jobs already. He can help current customers or he can help you on your recent home repair jobs. 

Call our office today to see how Carter and our reconstruction division can help you!

Commercial Duct Cleaning, the Time is Now

4/21/2019 (Permalink)

No one wants a customer to walk in their business and ask "What's that smell?"

When dirt and grime build up in your HVAC system, it can leave an odor. 

SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties can help you with your HVAC cleaning needs for your business. We have cleaned anything from restaurants to doctor's office to shopping centers. We even have ozone machines for the areas of your business that need a little extra TLC in the smell department. We want your customers and employees to be satisfied with the environment when they walk into your business.

We have professional equipment and trained technicians to clean your HVAC units. 

You can call today for an estimate over the phone. Our number is 859-623-0000.

Going Out of Business?

4/10/2019 (Permalink)

Commercial Going Out of Business? When water, fire, or mold damage occurs in your home, call us today residents of Richmond, Berea, Mt. Vernon, and Irvine.

When disasters happen to businesses most never recover. The motto in our industry is when "it never happens to us, happens to you."

Water/fire/mold damage can occur to any business at any time. No one plans or wants these disasters to happen, but sometimes it just does no matter what we want. 

The best way to prevent these damages is with an Emergency Readiness Profile. 

We create an entire profile on an app that you have complete access too. From emergency responder information to square footage, and photos. This ERP could save you time, money, and could be the lifesaver to re-open your business. 

We want our customers to be prepared when emergencies happen, and this ERP is the exact tool to keep your business open for good!

Commercial call: We have a solution for that!

11/6/2018 (Permalink)

Has your business ever been impacted by water, smoke, fire, or any other type of emergency damage situation? 

If the answer is yes, or you own a business and want to prevent any of those things mentioned above from happening to your business, keep reading. 

Here at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties we have a 1-4-8 policy that we enforce to help you keep your business up and running in the most efficient way possible. 

If you call during regular business hours, you will receive an immediate response

If you call after hours, our 1-4-8 protocol works as follows:

  • Within 1 hour: Within an hour, you will have been contacted by a SERVPRO staff member, gathering information and details to start the project.
  • Within 4 hours: A crew will arrive at your home to start Emergency Services.  
  • Within 8 hours: We will contact and update your insurance company to give an initial update and progress of your job.

In the event of an emergency, call your local SERVPRO experts at 859-623-0000.

Commercial Cleaning from SERVPRO

10/2/2018 (Permalink)

SERVPRO is often known for it's ability to handle fire and water damages. We deal with those on an almost daily basis. 

Did you know? 

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties also does commercial cleanings. We know that keeping a business up and running is no easy feat. You are busy dealing with the ins and outs of a business, so we want to help! Let SERVPRO take your mind off of one part of your ever growing to-do list. 

Let SERVPRO do the "yucky" stuff that no one on your staff wants to deal with. We do office cleaning, post-construction cleaning, sanitary cleanings, mold cleanings --and of course, water and fire damage cleanup. 

SERVPRO is a professional restoration company who is here to help.

It's time for a Commercial Duct Cleaning for Your Business!

8/23/2018 (Permalink)

Sometimes we only think of HVAC cleanings for our own home. We want to keep our family happy and healthy. So, why not extend the same services to our customers. Dirty ducts can circulate mold, odor, and other contaminants throughout the building. All businesses should have their HVAC scoped to see if it needs cleaning from a professional.

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is a leader in duct cleaning services! The SERVPRO difference can help with many duct problems including: reducing potential mold growth, helping restore energy efficiency, and eliminate odors. We have worked with many different factories, local businesses, and even smaller offices on their duct cleaning. 

It's your turn! If you want to make your duct cleaning needs "Like it never even happened" call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties today 859-623-0000.

The SERVPRO Difference

6/1/2018 (Permalink)

When you are in-charge or possibly the owner of a commercial facility the last thing you have time to deal with is a disaster. It's never easy to deal with response times, employees, clean-up, and other issues that may arise when dealing with a fire, water, or other emergency issue in a commercial property. 

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties are here to make things easier for you. The key to controlling damage is: lowering recovery costs and minimizing service interruption. SERVPRO can manage large disasters to the smallest cleaning needs. We are committed to timely responses and total customer satisfaction. We want to make sure all of our customers feel like they are #1, because they are. 

Your local SERVPRO is there to help from the smallest to biggest need. Call us at (859) 623-0000.

SERVPRO Commercial Cleaning

5/3/2018 (Permalink)

Do you know who is in charge of your kitchen exhaust cleaning? If you don't have someone to keep those hoods not only clean, but safe--SERVPRO offers a variety of cleaning for commercial properties. One area that we have cleaned is range hoods for commercial kitchens. Range hood cleaning helps keep staff, guests, students, and others safe when it comes to kitchen fires caused by grease and other food buildup. 

There are many different types of kitchens that need cleaning in commercial areas: 

  • Educational Facilities
  • Restaurants
  • Hotels

We offer a cleaning service that keeps the hoods clean and stops the produce of build-up that can cause kitchen fires. Prevent the preventable and get your commercial kitchen hoods clean to the industry standard. Call us today to make your commercial cleanup "Like it never even happened." 

Is it time for your Commercial Property dust cleaning?

5/3/2018 (Permalink)

Commercial properties take a lot of tending to, to make sure they are up to par with industry standards, OSHA standards, and customer standards. Here at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties, we are here to help with you commercial cleaning needs. 

We offer a variety of services: one being dust cleaning. It sounds simple, but a lot of commercial properties simply forget to have ceilings, rafters, and other places in the building cleaned. 

We understand you are busy commercial property owners and have a variety of things to deal with and fires to put out --let the professionals take care of the cleaning, so you can get back to business. Call your local SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties today to make you commercial cleaning needs "Like it never even happened." 

Commercial Property to Win Egg Contest

5/2/2018 (Permalink)

Commercial Commercial Property to Win Egg Contest Th winning egg for Morning Pointe of Richmond, Kentucky.

This year, we had our Second Annual Egg decorating contest. We had our Marketing Reps distribute wooden eggs to their customers. They had to decorate the egg, and we put it on our Facebook page to see who received the most "Likes." We had many entries but only one was victorious to get the most likes on our Facebook page. The winner was Morning Pointe of Richmond at our Madison, Rockcastle, Garrard, & Lincoln Counties offce. 

They are one of our commercial properties in our Richmond area. We oversee several counties in the Madison, Rockcastle, Garrard, & Lincoln Counties territory, so we have many commercial customers. We are here to help, and we have a large loss division. So, SERVPRO is ready to make it "Like it never even happened." 

Training for Your Commercial Heroes

12/14/2017 (Permalink)

Commercial Training for Your Commercial Heroes The team in TN for commercial training!

Recently, Owner Mike Parsons, Marketing Manager Ashley Kovaleski, and Commercial Service Marketing Representative Amber Middleton, had the privilege of attending SERVPRO Priority Response Training. The team headed down to the corporate training center in Gallatin, TN to discuss ways to provide our customers with the highest level of customer service in the commercial restoration industry.

So, what is a priority responder?

A priority responder is focused on the customers needs, who can quickly create an effective action plan based on those needs, and who is capable of coordinating services. Our goal at SERVPRO is to provide training and support to our staff so that when our commercial customers have a need, we become a trusted and valued partner. Your commercial marketing team here at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is ready and here to help!

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties: SERVPRO is here to help… golf?

10/4/2017 (Permalink)

Commercial SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties: SERVPRO is here to help… golf? Commercial Marketing Rep Amber Middleton with golfers at the Industrial golf event! She's here to help with commercial damages.

Our new Commercial Marketing Rep had her first golf scramble last week with the Industrial Club in Richmond. There were over 60 golfers gathered at Arlington Country Club to sweat it out in the September heat!

Joined by Marketing Coordinator Kelsey White, Amber setup a duck race, a raffle for some famous Kentucky Bourbon, and networked the day away. They had participants lined up all day for some fun in the sun!

This was just a small part of helping with the Industrial departments, and Amber cannot wait to get keep up the work for the Industrial giants of Richmond, Berea, and Mt. Vernon. Thanks to all who came out and participated in our activities!

Remember, call SERVPRO today for your commercial clean-up and restoration needs!

From the Bluegrass to Birmingham –the Madison, Rockcastle, Garrard, & Lincoln Counties girls headed South!

8/28/2017 (Permalink)

Commercial From the Bluegrass to Birmingham –the Madison, Rockcastle, Garrard, & Lincoln Counties girls headed South! Marketing Manager Ashley Kovaleski and Marketing Coordinator Kelsey White in front of SERVPRO® of Birmingham!

On August 28th, one of our owners –Julie Roberts, and part of our marketing team --Ashley Kovaleski and Kelsey White went to SERVPRO of Birmingham, Alabama. The girls traveled over seven hours to reach one of the most historic SERVPRO’s in the U.S.

SERVPRO® of Birmingham began 33 years ago with nothing more than a green clean dream!  David Wilson and his team started their SERVPRO from the ground up in Tallahassee, and are still serving Alabama today! While the girls were at SERVPRO® of Birmingham, they trained with some of the top professionals in their field.

While at SERVPRO® of Birmingham, they even got to meet the first SERVPRO Marketing Representative, Stan Richardson, who started with this team from the beginning. He told them about his first commercial job, and how it changed the industry as we know it. A local grocery store had caught fire and while they had never done a commercial property before they took the opportunity to help in their community. They got the job completed in ten days, and thus began the commercial side of SERVPRO.

The SERVPRO experience is unique to say the least, but being around a group of professionals who have the same passion about helping others through disaster is one that cannot be replicated. No matter what state you’re in, SERVPRO strives to make your disasters “Like it never even happened.”

Commercial business owners of Madison, Rockcastle, Garrard, & Lincoln Counties: Need an HVAC cleaning? SERVPRO is Here to Help!

6/16/2017 (Permalink)

Commercial Commercial business owners of Madison, Rockcastle, Garrard, & Lincoln Counties: Need an HVAC cleaning? SERVPRO is Here to Help! We want the best possible service for our customers and calling SERVPRO to clean your ducts is a great place to start!

Sometimes we only think of HVAC cleanings for our own home. We want to keep our family happy and healthy. So, why not extend the same services to our customers. Dirty ducts can circulate mold, odor, and other contaminants throughout the building. All businesses should have their HVAC scoped to see if it needs cleaning from a professional. SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is Here to Help! The SERVPRO difference can help with many dirty duct problems including: reducing potential mold growth, helping restore energy efficiency, and eliminate odors. Those are only a few differences a clean duct can make, call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties at (859) 623-0000 to see the difference for yourself!

We want the best possible service for our customers and calling SERVPRO to clean your ducts is a great place to start!

Minimizing Business Interruption with SERVPRO

5/5/2017 (Permalink)

One of the biggest challenges a business faces when dealing with an unfortunate structural damage issue is business interruption.  How does the office continuing operating?  What happens to inventory on-hand and supply orders?  Is the business able to continue servicing customers?  These concerns are stressful not only for owners and executives, but also the employees counting on their jobs.  At SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties it is our primary focus to minimize or eliminate business interruption issues so that our clients are able to continue their normal business functions for their clients and staff.  Beside cleaning or drying services, SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is able to assist with furniture and equipment relocation, computer and machinery restoration, document restoration and long term storage if needed. When damage affects your business, trust your local SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties to keep your operations running and to make your loss “Like it never even happened.”

No Building is “Too Big” for SERVPRO® of Madison, Rockcastle, Garrard & Lincoln Counties

5/5/2017 (Permalink)

Don’t let the orange house logo fool you – the professionals at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties have the experience and capability to handle projects of all sizes including commercial buildings.  From factories and warehouse, to school buildings and hospitals, our team has the equipment, knowledge and understanding to handle any size commercial project. Our commercial clients trust us because we understand their business operation needs. Our training gives us the knowledge to handle any situation from water damage to smoke damage to content restoration and relocation. SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is able to assess the situation, quickly develop a plan of action, and work with all key parties in executing and communicating during each phase of the project. Available to work 24 hours a day, 7 days of week – we provide a valuable resource to facilities of all sizes during a time of need.  Call us today at 859-623-000 for any of your commercial needs or to schedule a meeting to discuss. 

SERVPRO Attends Kentucky Housing Authority Annual Maintenance Conference

5/4/2017 (Permalink)

Commercial SERVPRO Attends Kentucky Housing Authority Annual Maintenance Conference Marketing Manager Ashley Kovaleski and Marketing Rep April Goodin are pictured with 3 gentlemen from the Somerset Housing Authority

This year, members of our sales team from London, Richmond, and Preastonsburg were pleased to be able to attend the Kentucky Housing Authority’s Annual Maintenance Conference which was held April 10th through April 13th in Bowling Green, KY. Topics this year included HVAC and EPA Certification, Repair and Troubleshoot Gas and Electric Water Heaters, Carbon Monoxide and Fire Safety, Gas and Electric Furnace Repair and Troubleshooting, and Lead Paint Renovation Certification to name a few. The Kentucky Housing Association (KHA) has been serving Kentucky since 1937 and we are proud to support them as an active restoration vendor. KHA provides multiple yearly opportunities for its members to gain industry training and knowledge in the field of housing. 

While in attendance, our SERVPRO marketing team had the opportunity to talk with many of Kentucky’s housing maintenance professionals including members of the Richmond Housing Authority, Somerset Housing Authority, and Martin Housing Authority.  Topics discussed included biohazard clean-up, meth lab decontamination, fire remediation, dehumidification and water extraction, and mold mitigation and remediation.

When it comes to providing restoration services to housing complexes, SERVPRO® of Madison, Rockcastle, Garrard & Lincoln Counties is ready for any size disaster!

Franchise Named CAPA Mentor

12/3/2015 (Permalink)

SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties is honored to announce that we have been named one of 35 franchises recognized as a Commercial Accounts Program Mentor.  As the SERVPRO brand grows, our reputation has changed from a residential fire and water restoration company to a restoration company that is “Ready for Whatever Happens”. 

Because of this success, both locally and nationally, the need for standardized systems to help develop and deliver consistency in the commercial marketplace for disaster recovery services exists.  It has been inspiring to be able to help develop these systems, the training, and help utilize innovative software, sales principles, and structured business practices needed to help establish a Commercial Accounts Program nationally. 

It is even more rewarding to be able to help assist franchises through this mentorship program who are newer to commercial disaster recovery, and may need help.  We have committed to help any SERVPRO franchise who selects us as a Commercial Accounts Program Mentor with any assistance needed on a commercial loss, regardless of size.  From managing and producing these losses to scoping, sales, estimation, or resource management, our local team is “Ready for Whatever happens”.  Our team believes in the unilateral vision from our corporate office that these losses need to be structured and systematic, and consistent from coast to coast. 

We are committed to using our knowledge, gained right here in Central and Eastern Kentucky, to help those who have clients in need.  We want to take the time to thank each of our clients, both residential and commercial alike, for all of the support given to us over the years.  Without you, our passion of serving those int heir time of need could not happen, and we are eternally grateful.