SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties Employee Photos

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Julie Roberts

Julie Roberts, Co-Owner of SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties began her SERVPRO career with her husband, Tony, in 2005.  Originally from Nicholasville, Kentucky, Julie has both her Bachelor of Marketing and Master of Business Administration from the University of Kentucky.   Now residing in Richmond, Kentucky, Julie likes to spend her weekends with her husband and two sons out on the lake.  She also tries to sneak in a horseback ride or two when she can!   Julie had no clue SERVPRO even existed when her husband brought the opportunity to her, and now she said she can’t imagine doing anything else.  While she jokes that in this business “everyday is a surprise” she loves being able to help people in their time of need, and work with her employees to create a place of employment that is not only fun, but also helps contribute to the community in which they are placed.

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Anthony Roberts

Anthony Roberts, Co- Owner of SERVPRO of Madison, Rockcastle, Garrard & Lincoln Counties got his start with SERVPRO while in college as a Service Marketing Representative. He immediately felt a passion for the industry, and talked his Bride-To-Be into moving to London to start their own franchise in 2005. Together with his wife, he enjoys nurturing a culture for compassion towards their customers in their time of need. In his free time, he likes to cheer on the Kentucky Wildcats, and spend time at the lake with his wife and two sons. Tony holds several important certifications including IICRC Applied Structural Drying and IICRC Commercial Drying Specialist. 

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Mike Parsons

Mike Parsons, Co-Owner of SERVPRO of Madison, Rockcastle, Garrard & Lincoln Counties got his start with SERVPRO 11 years ago. Mike really enjoys the ability to help people in their time of need through our restoration services. His passion for building relationships and helping his team succeed motivates him every day. Mike holds several important certifications including IICRC – WTR, ASD, and CDS, OSHA HAZWOPER 40, mold remediation, subrogation I and II and numerous SERVPRO corporate certifications. He is also a Kentucky Society of Healthcare Engineers Contractor and a Kentucky Department of Agriculture Applicator. In his free time, Mike enjoys family time with his wife and two children, backroads traveling, and of course, UK football and basketball!

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Dustin Maynard

Dustin Maynard is the Marketing Manager for SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. He has only been employed with us for almost an entire year. Dustin is originally from Belfry, Kentucky. Dustin studied Business Marketing and Administration at Eastern Kentucky University. Dustin's favorite part about his job is customer service. Dustin says "the key to any business relationship begins with high quality customer service. I enjoy meeting with clients and having conversations so that I can meet and exceed expectations. In his spare time, Dustin enjoys fishing and hanging out with his kids. He is active in the community as he coaches baseball and football to local teams. Dustin says  his goal at SERVPRO® of  Madison, Rockcastle, Garrard, & Lincoln Counties is to "truly 'serv' our customers like a 'pro.' Service is and will always be my top priority!" 

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Paige McGuire

Paige McGuire is the Office Manager at SERVPRO of Madison, Rockcastle, Garrard & Lincoln Counties. Employed with SERVPRO for over two years. She is originally from Prestonsburg, KY but now resides in Berea with her daughter. Paige has a Bachelor's in Marketing from Eastern Kentucky University. Paige says, "My favorite part about my job is getting to know the team, learning all the amazing things SERVPRO does for customers, and hearing wonderful results afterwords." She also says, "It's a plus that I'm a math nerd, and I get to work with numbers!" In her free time, she enjoys playing the piano, spending time with her six year old, and watching the CATS play!

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Kelsey Goode

Kelsey Goode is the Marketing Coordinator for SERVPRO® of Madison, Rockcastle, Garrard and Lincoln Counties. She has been with SERVPRO for over three years. Her favorite part of her job is "working within her community to help make peoples lives a little easier when disaster strikes." Kelsey was born and raised in Richmond, KY. She has the following certifications: Employee Training Certification Program: Crew, Water, Fire, Carpet & Upholstery. She enjoys reading, hiking, and going on walks with her husband and their dog, Zelle! She loves swimming, and if she had it her way it'd be summer year 'round in Kentucky!

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Tracey Riddell

Tracey Riddell is the Job File Coordinator at SERVPRO® of Madison, Rockcastle, Garrard and Lincoln Counties. She has been employed with SERVPRO for about eights years. She has the following certifications: Employee Training Certification Program: Crew, Water, Fire, Carpet & Upholstery. She is also DryBook certified and IICRC Water certified. Her favorite part of the job is being able to help customers feel at ease after their loss. She likes to let them know we can fix their situation and make it “Like it never even happened.” In her free time, Tracey enjoys; spending time with her two daughters, being outside, fishing, and horseback riding.

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Johnny Powell

Johnny Powell is the Production Manager for SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. He has only been employed with us for almost an entire year. Johnny is a crucial member of our team and has several certifications.  He has an IICRC WRT certification. When he talks about the best part of his job, he said he enjoys helping people during a stressful time in their life and seeing their satisfaction and smile when we go from disaster to rebuild "Like it never even happened." When he's not helping our customers, Johnny loves to play steel tip darts, hunt, fish, camp, and watch sports!

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Fallon Chambers

Fallon Chambers is the Marketing Representative for SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. She has been with us for a little over six months. Fallon's favorite part about her job is meeting her clients and customers and helping them during their times of need. Marketing Manager, Dustin says, "She has become an integral part of our team in such a short amount of time." In her free time, you can find her spending time with her son and fiancé' or hanging out with her dog Trooper. 

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Heidi Drury

Heidi Drury is the Controller for SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. She just started with our franchise, but she has been in the accounting industry for over 25 years.  Her first job at the age of 8 was entering accounts payable and receivables on ledger cards at a wholesale saltwater fish company when she would visit her sister for the weekend.  That led to her love of accounting and numbers.  Before joining SERVPRO, she spent twelve years as a controller for a local subcontractor in Gallatin, TN.  What started as a part-time, temporary job became a full-time job.

She's excited to take those skills and knowledge to help both our team and customers' lives go smoother. 

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Dan Hall

Dan Hall is the Construction Manager for SERVPRO® of Madison, Rockcastle, Garrard, and Lincoln Counties. He has been with us for almost six months. He has over 20 years’ experience in Construction Management. Dan and his team are quickly growing our construction division by leaps and bound.  He has a quick turnaround on projects and the ability to manage projects makes for a lot of happy customers.

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Dalton Gossett

Dalton Gossett is the Storm Team Manager for SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. He has only been with us for a few months. He has a background in Safety and Crew Management, so it was an easy choice to have him lead our storm team. A graduate of Eastern Kentucky University’s Bachelor of Occupational Safety Program, he also received a Minor in Fire & Safety Engineering Technology.  Dalton enjoys playing golf with friends in his free time!

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Winston Chaney

Winston Chaney is the Commercial Marketing Representative for SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. Winston has been with us for over three months. He has over a decade in marketing experience. Winston's favorite part about his job is meeting new people and getting to help others. His favorite thing to do in his spare time is carpool karaoke and hanging out with his son.

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Michelle Baldwin

Michelle Baldwin is the Receptionist- Dispatcher for SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. She has been with us for a little over 6 months. Michelle's favorite part about her job is talking to customers and being able to help them.

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Madeline BenDavid

Madeline BenDavid is a Crew Chief at SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties. Employed with SERVPRO for almost five years, she has the following certifications: Employee Training Certification Program: Crew, Water, Fire, Carpet & Upholstery. She is also IICRC Certified in Water and Fire. Her favorite part of the job is to WOW the customers. Seeing the before and after product of a job she is working on and making the customers believe in the SERVPRO promise. In her free time Madeline enjoys; singing, playing music, spending time with friends and family and being a sports fan. Oh, and LAKE LIFE!

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Reasy Santiago

Reasy Santiago is a Production Technician for SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. She has been with us for over a year. Reasy has many years of experience in the cleaning and restoration industry. Reasy's favorite part about her job is general cleaning --she loves to see the difference in the before and after.  In her spare time, she enjoys spending time with her family, birthday parties, dancing, and helping her children and senior citizens!

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Joelishkalie Atanacio

Joelishkalie Atanacio is a Production Technician is at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. Joelish been working for us for almost three months. She loves her job because it's she likes to see the final result. In her free time, she enjoys spending time with her family!

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Howard Kash

Howard Kash is a Production Technician at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. He has been employed at SERVPRO for about six months now. He has several certifications in this field and is excellent at customer service. When he's not at work, he enjoys spending time with his family.