SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties Employee Photos

Julie Roberts

Julie Roberts, Co-Owner of SERVPRO of Madison, Rockcastle, Garrard, & Lincoln Counties began her SERVPRO career with her husband, Tony, in 2005.  Originally from Nicholasville, Kentucky, Julie has both her Bachelor of Marketing and Master of Business Administration from the University of Kentucky.   Now residing in Richmond, Kentucky, Julie likes to spend her weekends with her husband and two sons out on the lake.  She also tries to sneak in a horseback ride or two when she can!   Julie had no clue SERVPRO even existed when her husband brought the opportunity to her, and now she said she can’t imagine doing anything else.  While she jokes that in this business “everyday is a surprise” she loves being able to help people in their time of need, and work with her employees to create a place of employment that is not only fun, but also helps contribute to the community in which they are placed.

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Anthony Roberts

Anthony Roberts, Co- Owner of SERVPRO of Madison, Rockcastle, Garrard & Lincoln Counties got his start with SERVPRO while in college as a Service Marketing Representative. He immediately felt a passion for the industry, and talked his Bride-To-Be into moving to London to start their own franchise in 2005. Together with his wife, he enjoys nurturing a culture for compassion towards their customers in their time of need. In his free time, he likes to cheer on the Kentucky Wildcats, and spend time at the lake with his wife and two sons. Tony holds several important certifications including IICRC Applied Structural Drying and IICRC Commercial Drying Specialist. 

Mike Parsons

Mike Parsons, Co-Owner of SERVPRO of Madison, Rockcastle, Garrard & Lincoln Counties got his start with SERVPRO 11 years ago. Mike really enjoys the ability to help people in their time of need through our restoration services. His passion for building relationships and helping his team succeed motivates him every day. Mike holds several important certifications including IICRC – WTR, ASD, and CDS, OSHA HAZWOPER 40, mold remediation, subrogation I and II and numerous SERVPRO corporate certifications. He is also a Kentucky Society of Healthcare Engineers Contractor and a Kentucky Department of Agriculture Applicator. In his free time, Mike enjoys family time with his wife and two children, backroads traveling, and of course, UK football and basketball!

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Dustin Maynard

Dustin Maynard is the Marketing Manager for SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. He has only been employed with us for almost an entire year. Dustin is originally from Belfry, Kentucky. Dustin studied Business Marketing and Administration at Eastern Kentucky University. Dustin's favorite part about his job is customer service. Dustin says "the key to any business relationship begins with high quality customer service. I enjoy meeting with clients and having conversations so that I can meet and exceed expectations. In his spare time, Dustin enjoys fishing and hanging out with his kids. He is active in the community as he coaches baseball and football to local teams. Dustin says  his goal at SERVPRO® of  Madison, Rockcastle, Garrard, & Lincoln Counties is to "truly 'serv' our customers like a 'pro.' Service is and will always be my top priority!" 

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Paige McGuire

Paige McGuire is the Office Manager at SERVPRO of Madison, Rockcastle, Garrard & Lincoln Counties. Employed with SERVPRO for over two years. She is originally from Prestonsburg, KY but now resides in Berea with her daughter. Paige has a Bachelor's in Marketing from Eastern Kentucky University. Paige says, "My favorite part about my job is getting to know the team, learning all the amazing things SERVPRO does for customers, and hearing wonderful results afterwords." She also says, "It's a plus that I'm a math nerd, and I get to work with numbers!" In her free time, she enjoys playing the piano, spending time with her six year old, and watching the CATS play!

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Kelsey White

Kelsey White is the Marketing Coordinator for SERVPRO® of Madison, Rockcastle, Garrard and Lincoln Counties. She has been with SERVPRO for over three years. Her favorite part of her job is "working within her community to help make peoples lives a little easier when disaster strikes." Kelsey was born and raised in Richmond, KY. She has the following certifications: Employee Training Certification Program: Crew, Water, Fire, Carpet & Upholstery. She enjoys reading, hiking, and going out on the boat! She loves swimming, and if she had it her way it'd be summer year 'round in Kentucky!

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Tracey Riddell

Tracey Riddell is the Job File Coordinator at SERVPRO® of Madison, Rockcastle, Garrard and Lincoln Counties. She has been employed with SERVPRO for about eights years. She has the following certifications: Employee Training Certification Program: Crew, Water, Fire, Carpet & Upholstery. She is also DryBook certified and IICRC Water certified. Her favorite part of the job is being able to help customers feel at ease after their loss. She likes to let them know we can fix their situation and make it “Like it never even happened.” In her free time, Tracey enjoys; spending time with her two daughters, being outside, fishing, and horseback riding.

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Elis Doan

Elis Doan is the Production Manager of SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. Elis has worked at SERVPRO for over two years, but has been in the industry for several years. Elis' favorite part about his job is helping his team become the best technicians they can be for our customers. Don't let his serious face fool you --he is constantly cracking jokes and helping others around the office. In his free time, Elis likes to be with his family. 

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Scott Clark

Scott Clark is a Reconstruction Manager at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. He has been employed at SERVPRO for about six months now. Scott is new to SERVPRO, but has a lot of experience in the construction industry. He has several certifications in this field and knows how to helps customers with their construction and reconstruction needs. In his free time, Scott enjoys spending time on his farm.

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Tessa Couch

Tessa Couch is the Dispatcher for SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. She has been with SERVPRO for over almost a year. Her favorite part of her job is working with so many different people. Tessa was born and raised in Hyden, KY. In her free time, Tessa enjoys hanging out with her husband and going riding. 

Madeline BenDavid

Madeline BenDavid is a Production Technician at SERVPRO of Madison, Rockcastle, Garrard and Lincoln Counties. Employed with SERVPRO for almost five years, she has the following certifications: Employee Training Certification Program: Crew, Water, Fire, Carpet & Upholstery. She is also IICRC Certified in Water and Fire. Her favorite part of the job is to WOW the customers. Seeing the before and after product of a job she is working on and making the customers believe in the SERVPRO promise. In her free time Madeline enjoys; singing, playing music, spending time with friends and family and being a sports fan. Oh, and LAKE LIFE!

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Reasy Santiago

Reasy Santiago is a Production Technician for SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. She has been with us for over a year. Reasy has many years of experience in the cleaning and restoration industry. Reasy is a dedicated member of our team, and we are lucky to have her! In her spare time, she enjoys spending time with her family!

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Luke Ross

Luke Ross is a Production Technician for SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties. He has been with us for over a year. He is a dedicated production technician. He has been to several storm events, and is great with our customers. In his spare time, Luke likes to spend time with his wife and family.