Recent Posts

IICRC Water Damage Restoration Technician (WRT) Courses

8/13/2018 (Permalink)

Water Damage IICRC Water Damage Restoration Technician (WRT) Courses Morgan, our Marketing Rep, learning all about the best practices to clean up your water damage.

Our team recently went to Bowling Green, Kentucky for a three day course on becoming IICRC-accredited Water Damage Restoration Technician (WRT) certified. This course teaches basic education for technicians and other team members in the science and practice of water damage restoration. Our marketing team went to learn more ways to help our customers. Morgan, our Marketing Representative said: "I go out on the job frequently in my day to day work. I had training prior to this, so I knew all about what we do. This call took it to another level for me. I feel even more prepared to help our customers in their time of need." This course covered extraction, basic containment and basic mold procedures. Our team is back and ready to make your damages "Like it never even happened."

Did you know there was more than one type of smoke?

8/2/2018 (Permalink)

Fire Damage Did you know there was more than one type of smoke? We have calls daily for fire, smoke, and soot damage. If you need a clean-up in your home, call SERVPRO today.

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Here are the different types to know when you have smoke damage in your home or business:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Fire damage is not easy to cleanup on your own. Let us take care of the damage. If you have smoke, soot, or fire damage --call SERVPRO® of Madison, Rockcastle, Garrard, & Linconln Counties today at 859-623-0000.

Mold Testing

6/19/2018 (Permalink)

Mold Remediation Mold Testing Call our office to set up your mold testing scope today!

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties can now test for you mold in your home or business. 

We know that it's one of a homeowner or business owners worst nightmares to see the varying colors appear on walls, bathrooms, and other places in their homes or businesses. 

Another negative to the mold monster is the smell that comes with it. Sometimes, property owners don't even know where the smells stems from in their properties. That is where we come in --SERVPRO's mold testing team comes just in time. 

Call your local SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties for your latest mold testing. We are are here to help make your mold damage "Like it never even happened."

Call us today at (859) 623-0000.

Fire Damage in Mt. Vernon, Kentucky

6/14/2018 (Permalink)

This residential fire loss occurred in the home of an elderly woman. The fire took place in the bathroom after a space heater was left on and towel accidentally thrown near it caught fire. 

The majority of the upstairs of the house was covered in fire, soot, and smoke damage. The contents of the house was taken to SERVPRO's Esporta machine. The soft contents revolution that takes clothes, shoes, and valuable items that need to be cleaned in a high powered machine. 

The house was cleaned by SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties to get smoke and soot damage out of the home. 

The customers were extremely pleased. They were thankful to SERVPRO for restoring their beloved items back to "Like it never even happened." status. 

We do Commercial Fire Cleaning Too

6/14/2018 (Permalink)

In downtown Richmond, Kentucky, one commercial building had severe fire loss from one bad spark. 

The structure of the building remained intact, so SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties could clean. 

We cleaned heavy smoke and soot damage. The walls needed to be wiped down, the contents, and the flooring for the building. 

SERVPRO is a certified firm to clean fire damage. Our crews take tests and get rigorous training to clean for our customers. 

Most people know us for cleaning residential fire damage homes, but we clean commercial too. Over 50% of businesses never reopen after a disaster --SERVPRO does all we can to make sure that does not happen. We want your business back and thriving in the community. We'll make that damage "Like it never even happened." 

Storm Damage --It's that Time of Year Again

6/14/2018 (Permalink)

When the sirens call and storms are on their way --SERVPRO readies themselves to make sure we are on the scene once the storms have settled to clean your storm damage. 

Storm damage is not just lightening or tornado damage. It can be flooding, hurricanes, or even heavy winds. 

We have the tools and training to help clean up the mess left by the storm's path. We have trained technicians who are on the scene when you need us. 

For bigger storms, we have over storm teams in other areas that aide to our customers when we are in an overflow. We have the means to help you not just during the regular year but day or night during storm season too.

Call SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties today to help with your storm damage! 

The SERVPRO Difference

6/1/2018 (Permalink)

When you are in-charge or possibly the owner of a commercial facility the last thing you have time to deal with is a disaster. It's never easy to deal with response times, employees, clean-up, and other issues that may arise when dealing with a fire, water, or other emergency issue in a commercial property. 

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties are here to make things easier for you. The key to controlling damage is: lowering recovery costs and minimizing service interruption. SERVPRO can manage large disasters to the smallest cleaning needs. We are committed to timely responses and total customer satisfaction. We want to make sure all of our customers feel like they are #1, because they are. 

Your local SERVPRO is there to help from the smallest to biggest need. Call us at (859) 623-0000.

My pool is leaking --now what?

5/21/2018 (Permalink)

In our last blog, we mentioned ways to find out if you have a pool leak. If you read our former blog post and think that you may have a pool with a leak --then keep reading. 

There are possible ways to help fix your pool --if it has a vinyl liner. (We recommend only trying these tips if you feel confident in your handy man abilities.) 

Step 1: Never entirely drain a pool with a vinyl liner, as it could lead to drying and cracking later. 

Step 2: See if your pool comes with a vinyl repair kit. 

Step 3: Cut out the patch in a circle, and be sure to make it larger than the leaky spot.

Step 4: Cover the back of the circular patch with glue.

  • If you are not under water, apply the patch over the leak hole and apply pressure for 2 minutes.
  • If you leak is under water, fold the patch in half so that the glue will come in little contact with water. Apply pressure to the patch for 5 minutes.

Just keep swimming! 

Is the pool leaking?

5/14/2018 (Permalink)

It's time for splashing with your favorite pool toy, lathering on the sunscreen, and putting on your favorite sunglasses to head to the pool. 

We want your pool season to be fun and worry free. One thing that can put a damper on your pool season is a leaky pool. No one wants a damaged pool to ruin their summer fun. 

We have tips on how to fix and find a leak that may have sprung up in your pool this summer: 

  1. Place a 5-galloon bucket on the second step of your pool and use a marker to match the water level of your pool. 
  2. Turn off any pump or other device in the pool. 
  3. Wait about 24 hours and then return to check the status. If they both have gone down to the same level then you just have evaporation. 

But, if the pool level has gone down but the bucket has not, then you have a leak. 

  • Repeat the test for another 24 hours this time with the pump on. 

You'll know for sure if you have a leak, and check out our next blog to find out how to fix it. 

Don't do it --Bleach is not made for Mold!

5/11/2018 (Permalink)

Mold Remediation Don't do it --Bleach is not made for Mold! Here is a photo of mold damage that we came upon at a residential job last year. Our certified technicians are trained to clean up mold damage.

Mold damage can happen at any time, but especially this time of year. The weather is warming up and mold spores are coming out to play. Many people want to automatically turn to bleach to try and clean up the mold by themselves. There are many reasons not to try to clean-up mold by yourself. It's always best to call a professional, so you don't spread the mold spores. 

Here are a few reasons that bleach is not a good option for your next mold damage cleanup: 

  1. Bleach is toxic. 
  2. Bleach loses effectiveness overtime. 
  3. Bleach does not kill mold on porous surfaces and can actually contribute to mold growth.  

Don't clean up the mold yourselves, call your local SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties.