Recent Posts

SERVPRO Brings Richmond, Berea, Stanford, Stanton, and Mt. Vernon Cleaning Tips for Your Holiday Season

11/27/2017 (Permalink)

Here at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties, we know that cleaning can be a real mess. There’s cooking, cleaning, taking care of the kids who are off school, visiting family members (including in-laws) –it’s a recipe for disaster. While SERVPRO can’t take your hovering mother-in-law off your hands, we can help with the cleaning. Here’s a list of some helpful hints to make that to-do list a little easier:

  • Make a list!
  • Prioritize the list and see what MUST be done first.
  • Think about what your visitors will see the most often: Bathrooms, Kitchen, and Living Room.

We hope these tips help, but if you’re in over your head with all that must be done, call the professionals at (859) 623-0000. We’re here to help make those holiday stresses much less!

SERVPRO’s 1-4-8 Plan: To Get Us to You Faster

11/27/2017 (Permalink)

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties has a 1-4-8 Response Guideline for Emergencies to help get us to you faster.  We know that time is precious, and we want to make sure we get to you as soon as possible.

1- Within one hour of a notice of your loss, a SERVPRO employee will contact you to arrange services and scopes.

4-  Within four hours of a loss, a SERVPRO professional will be on site to start mitigation services.

8-  Within eight business hours, a verbal briefing will be communicated to you by a SERVPRO professional.

We value your time and your well-being during a disaster. We are here to help when you need us. We want to make your water, fire, and mold damage “Like it never even happened.”

The Season of Giving: SERVPRO visits Local Food Pantry in Richmond, KY.

11/22/2017 (Permalink)

Community The Season of Giving: SERVPRO visits Local Food Pantry in Richmond, KY. Our marketing representative Morgan Blount at God's Outreach Food Pantry helping out for the day!

In early November two SERVPRO marketing team members spent a morning volunteering at a food pantry in Richmond, KY. Although, SERVPRO is a fire and water restoration company, we are honored to reach out in other areas in the community. God’s Outreach is an organization that started as a local family's dream to serve the community, and it has now become a full-fledged organization that runs on volunteers and community support. God's Outreach helps over 1,600 local families a month with food and clothing. Also, this organization has a backpack program that services over nineteen different schools in the area; they make sure children get food over weekends and holidays, when they will not be in school for meals. God's Outreach even has a senior day to reach all areas of our community. For more information on this outstanding organization, please visit their Facebook page and website.

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is here to help their local communities of Richmond, Stanford, Berea, Mt. Vernon, Lancaster, and Crab Orchard.

The Green and Orange Helps Charities Around Local Garrard County Community

11/13/2017 (Permalink)

Community The Green and Orange Helps Charities Around Local Garrard County Community Our winner this year: Garrard County Fiscal Court!

Pumpkins, pumpkins, and more pumpkins. We had a huge turnout for this year’s SERVPRO Spooks It Forward county wide pumpkin decorating contest.

This year, SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties hosted another successful pumpkin decorating contest. From insurance offices, to realtors, to city officials: our pumpkin contest raised a lot of money and awareness for local charities in the community. The winner this year was from Garrard County Fiscal Court. Their pumpkin got over 300 Facebook likes surpassing the competition. SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties donated $200 to the Garrard County Animal Shelter in honor of the winning office! The winners also got a Thanksgiving style lunch for their office. Thank you to everyone who participated, and we can’t wait to see all the pumpkins next year!

Celebrating the Bluegrass State: We love Kentucky, y’all!

10/17/2017 (Permalink)

Community Celebrating the Bluegrass State: We love Kentucky, y’all!  A photo combining all aspects of Kentucky that are deeply rooted in the Bluegrass!

According to the National Calendars List of National Celebration days, Thursday October 19th is Kentucky Day! SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties has been serving their Kentucky community since 2008. Between cheering on the Wildcats, experiencing the bourbon trails to Keeneland, and sipping on Ale-8: we love Kentucky, y’all.

We love this great bluegrass state; although, we also realize the infamous Kentucky weather patterns can cause major concern for homeowners. With the winter season settling in for our fellow Kentuckians, we want to remind the residents of Richmond, Berea, Mt. Vernon, and Standford that we are here to help with fire, water, mold, and storm clean-up. Call us today at (859) 623-0000. Let SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties make that Kentucky weather mess “Like it never even happened.”

From Carpets to Catastrophes: SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is here to help.

10/16/2017 (Permalink)

Everyone knows the famous SERVPRO green truck. When you have an emergency –it’s the one you remember: fire, water, and mold! But, did you know all the services we offer. And, that we do free estimates. Here at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties we have a full range of services you, or your business, could need in the future, or even right now. Some of them include:

- Crime Scene, Biohazard and Vandalism Cleanup

- Odor Identification and Deodorization

-Upholstery and Drapes

-Contents Claim Inventory Service

The services mentioned above are just a few of the cleaning needs we offer. From carpets to catastrophes, SERVPRO is here to help.

Residents of Richmond, Berea, Stanford, and Mt. Vernon, call SERVPRO today for a free estimate! We will make it “Like it never even happened.”

Soft contents are our niche!

10/4/2017 (Permalink)

Fire Damage Soft contents are our niche! This jacket was engulfed in smoke and soot damage. Our Esporta got this jacket back to "Like it never even happened."

Have you ever wondered what happens when your beloved items have fire, smoke, or soot damage? Who do you call? How can you trust them with your child’s favorite stuffed toy, or the upholstery on a pillow your grandmother made for you?

The answer: SERVPRO’s Esporta system. The Esporta is a soft contents revolution. We take damaged goods and make them “Like it never even happened.” The Production Manager of our soft contents department, Kenny Davis, has been in the restoration industry for over twenty years. He handles your items as he would his own. He trains his team rigorously on the Esporta, and he has even trained other SERVPRO teams from all over the U.S.

Don’t trust just anyone with your most prized possessions. Trust Kenny and the SERVPRO team! We are here to help!  Call us today at (859) 623-0000.

See the video for more information on our soft contents system.

Summer went by in a flash, before you can blink Thanksgiving will be knocking on your door!

10/4/2017 (Permalink)

Fire Damage Summer went by in a flash, before you can blink Thanksgiving will be knocking on your door! Residents of Richmond, Berea, and Mt. Vernon: call us today at (859) 623-0000.

Thanksgiving is a time for giving, but also a time to stay safe. With the turkey roasting, children laughing, and family members gathered close: SERVPRO and the American Red Cross are here to keep your family safe! Here are some cooking safety tips for your Thanksgiving holiday:

  • keeps fire alarm batteries up to date
  • keep potholders and containers at least three feet from heat sources
  • avoid loose clothing and long sleeves while cooking

We hope you don’t have to call us, but if you do, remember SERVPRO cleans fire, smoke, and soot damages. We even have special equipment to clean your soft contents that are impacted by fire damages. Residents of Richmond, Berea, and Mt. Vernon: SERVPRO is here to help with your restoration needs!

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties: SERVPRO is here to help… golf?

10/4/2017 (Permalink)

Commercial SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties: SERVPRO is here to help… golf? Commercial Marketing Rep Amber Middleton with golfers at the Industrial golf event! She's here to help with commercial damages.

Our new Commercial Marketing Rep had her first golf scramble last week with the Industrial Club in Richmond. There were over 60 golfers gathered at Arlington Country Club to sweat it out in the September heat!

Joined by Marketing Coordinator Kelsey White, Amber setup a duck race, a raffle for some famous Kentucky Bourbon, and networked the day away. They had participants lined up all day for some fun in the sun!

This was just a small part of helping with the Industrial departments, and Amber cannot wait to get keep up the work for the Industrial giants of Richmond, Berea, and Mt. Vernon. Thanks to all who came out and participated in our activities!

Remember, call SERVPRO today for your commercial clean-up and restoration needs!

Kentucky Housing Authority Conference in Bowling Green, Kentucky brings together the state’s best and brightest!

10/4/2017 (Permalink)

Mold Remediation Kentucky Housing Authority Conference in Bowling Green, Kentucky brings together the state’s best and brightest! April and Ashley at the Kentucky Housing Authority Conference in September.

All around Kentucky there are Housing Authority’s that house thousands of people and their families. With many people in and out, the managers and facility directors of these developments have to always be on their game. And, with that responsibility comes the necessity to keep a reliable and trustworthy vendor.

Marketing Manager Ashley Kovaleski and Marketing Rep April Goodin (from the London office) traveled to Bowling Green to help keep everyone informed of our services. They had a raffle, games, and dinner with many of the participants. The three-day event was worth the drive! They can’t wait for next year!

When there is mold, fire, or water damage: these housing development managers know who to trust. And, with many different people living in the housing, including children, these managers know to keep everything as clean as possible. They know SERVPRO makes mold damage “Like it never even happened.”