Recent Posts

Celebrating the Bluegrass State: We love Kentucky, y’all!

10/17/2017 (Permalink)

Community Celebrating the Bluegrass State: We love Kentucky, y’all!  A photo combining all aspects of Kentucky that are deeply rooted in the Bluegrass!

According to the National Calendars List of National Celebration days, Thursday October 19th is Kentucky Day! SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties has been serving their Kentucky community since 2008. Between cheering on the Wildcats, experiencing the bourbon trails to Keeneland, and sipping on Ale-8: we love Kentucky, y’all.

We love this great bluegrass state; although, we also realize the infamous Kentucky weather patterns can cause major concern for homeowners. With the winter season settling in for our fellow Kentuckians, we want to remind the residents of Richmond, Berea, Mt. Vernon, and Standford that we are here to help with fire, water, mold, and storm clean-up. Call us today at (859) 623-0000. Let SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties make that Kentucky weather mess “Like it never even happened.”

From Carpets to Catastrophes: SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is here to help.

10/16/2017 (Permalink)

Everyone knows the famous SERVPRO green truck. When you have an emergency –it’s the one you remember: fire, water, and mold! But, did you know all the services we offer. And, that we do free estimates. Here at SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties we have a full range of services you, or your business, could need in the future, or even right now. Some of them include:

- Crime Scene, Biohazard and Vandalism Cleanup

- Odor Identification and Deodorization

-Upholstery and Drapes

-Contents Claim Inventory Service

The services mentioned above are just a few of the cleaning needs we offer. From carpets to catastrophes, SERVPRO is here to help.

Residents of Richmond, Berea, Stanford, and Mt. Vernon, call SERVPRO today for a free estimate! We will make it “Like it never even happened.”

Soft contents are our niche!

10/4/2017 (Permalink)

Fire Damage Soft contents are our niche! This jacket was engulfed in smoke and soot damage. Our Esporta got this jacket back to "Like it never even happened."

Have you ever wondered what happens when your beloved items have fire, smoke, or soot damage? Who do you call? How can you trust them with your child’s favorite stuffed toy, or the upholstery on a pillow your grandmother made for you?

The answer: SERVPRO’s Esporta system. The Esporta is a soft contents revolution. We take damaged goods and make them “Like it never even happened.” The Production Manager of our soft contents department, Kenny Davis, has been in the restoration industry for over twenty years. He handles your items as he would his own. He trains his team rigorously on the Esporta, and he has even trained other SERVPRO teams from all over the U.S.

Don’t trust just anyone with your most prized possessions. Trust Kenny and the SERVPRO team! We are here to help!  Call us today at (859) 623-0000.

See the video for more information on our soft contents system.

Summer went by in a flash, before you can blink Thanksgiving will be knocking on your door!

10/4/2017 (Permalink)

Fire Damage Summer went by in a flash, before you can blink Thanksgiving will be knocking on your door! Residents of Richmond, Berea, and Mt. Vernon: call us today at (859) 623-0000.

Thanksgiving is a time for giving, but also a time to stay safe. With the turkey roasting, children laughing, and family members gathered close: SERVPRO and the American Red Cross are here to keep your family safe! Here are some cooking safety tips for your Thanksgiving holiday:

  • keeps fire alarm batteries up to date
  • keep potholders and containers at least three feet from heat sources
  • avoid loose clothing and long sleeves while cooking

We hope you don’t have to call us, but if you do, remember SERVPRO cleans fire, smoke, and soot damages. We even have special equipment to clean your soft contents that are impacted by fire damages. Residents of Richmond, Berea, and Mt. Vernon: SERVPRO is here to help with your restoration needs!

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties: SERVPRO is here to help… golf?

10/4/2017 (Permalink)

Commercial SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties: SERVPRO is here to help… golf? Commercial Marketing Rep Amber Middleton with golfers at the Industrial golf event! She's here to help with commercial damages.

Our new Commercial Marketing Rep had her first golf scramble last week with the Industrial Club in Richmond. There were over 60 golfers gathered at Arlington Country Club to sweat it out in the September heat!

Joined by Marketing Coordinator Kelsey White, Amber setup a duck race, a raffle for some famous Kentucky Bourbon, and networked the day away. They had participants lined up all day for some fun in the sun!

This was just a small part of helping with the Industrial departments, and Amber cannot wait to get keep up the work for the Industrial giants of Richmond, Berea, and Mt. Vernon. Thanks to all who came out and participated in our activities!

Remember, call SERVPRO today for your commercial clean-up and restoration needs!

Kentucky Housing Authority Conference in Bowling Green, Kentucky brings together the state’s best and brightest!

10/4/2017 (Permalink)

Mold Remediation Kentucky Housing Authority Conference in Bowling Green, Kentucky brings together the state’s best and brightest! April and Ashley at the Kentucky Housing Authority Conference in September.

All around Kentucky there are Housing Authority’s that house thousands of people and their families. With many people in and out, the managers and facility directors of these developments have to always be on their game. And, with that responsibility comes the necessity to keep a reliable and trustworthy vendor.

Marketing Manager Ashley Kovaleski and Marketing Rep April Goodin (from the London office) traveled to Bowling Green to help keep everyone informed of our services. They had a raffle, games, and dinner with many of the participants. The three-day event was worth the drive! They can’t wait for next year!

When there is mold, fire, or water damage: these housing development managers know who to trust. And, with many different people living in the housing, including children, these managers know to keep everything as clean as possible. They know SERVPRO makes mold damage “Like it never even happened.”

Does your Commercial Property have mold damages? SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties is here to help!

10/4/2017 (Permalink)

When your business gets impacted by mold damage, there are many steps to consider. One of them being the vendor on file to get to your emergency fast. Don’t trust just anyone with your business, call us today at (859) 623-0000. SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties offers:

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Mold and Water Damage Restoration Specialists

We hope your business doesn’t get impacted by mold or mold damage, but make sure you are prepared in case disaster strikes. Schedule an Emergency Ready Profile (ERP) with our Commercial Marketing Rep today to keep your name at the top of the list during an emergency or disaster.

Residents of Madison, Rockcastle, Garrard, & Lincoln Counties: our Marketing Representative Morgan is headed to Houston!

9/1/2017 (Permalink)

Storm Damage Residents of Madison, Rockcastle, Garrard, & Lincoln Counties: our Marketing Representative Morgan is headed to Houston! Marketing Rep Morgan headed to Houston on Wednesday to help those in need. Many had storm, flood, and sewer damage because of Hurricane Harvey.

Houston, Texas and the surrounding areas were hit with a category 4 Hurricane earlier this week. This tropical storm impacted thousands upon thousands of residential areas, along with many businesses. Record breaking rains of over 49 inches have fallen since the storm broke shore in Texas on Friday. First responders and many volunteers were on the scene immediately helping those in need. And as soon as we were given the clear path to get into Houston, and the surrounding cities, SERVPRO was not far behind them. The Parsons & Roberts Storm Team were already in Kansas City waiting on the green light to head into Houston --after covering the Kansas City floods from last week. SERVPRO’s motto is always that we’re Here to Help, and our marketing Rep Morgan Blount paid close attention to what was happening and decided to act on that. She left just this morning to drive straight into Houston. She’ll be on the ground in Houston soon and ready to help.  

Our thoughts go out to anyone impacted by this hurricane and the flooding that occurred. We stand with you Texas.

From the Bluegrass to Birmingham –the Madison, Rockcastle, Garrard, & Lincoln Counties girls headed South!

8/28/2017 (Permalink)

Commercial From the Bluegrass to Birmingham –the Madison, Rockcastle, Garrard, & Lincoln Counties girls headed South! Marketing Manager Ashley Kovaleski and Marketing Coordinator Kelsey White in front of SERVPRO® of Birmingham!

On August 28th, one of our owners –Julie Roberts, and part of our marketing team --Ashley Kovaleski and Kelsey White went to SERVPRO of Birmingham, Alabama. The girls traveled over seven hours to reach one of the most historic SERVPRO’s in the U.S.

SERVPRO® of Birmingham began 33 years ago with nothing more than a green clean dream!  David Wilson and his team started their SERVPRO from the ground up in Tallahassee, and are still serving Alabama today! While the girls were at SERVPRO® of Birmingham, they trained with some of the top professionals in their field.

While at SERVPRO® of Birmingham, they even got to meet the first SERVPRO Marketing Representative, Stan Richardson, who started with this team from the beginning. He told them about his first commercial job, and how it changed the industry as we know it. A local grocery store had caught fire and while they had never done a commercial property before they took the opportunity to help in their community. They got the job completed in ten days, and thus began the commercial side of SERVPRO.

The SERVPRO experience is unique to say the least, but being around a group of professionals who have the same passion about helping others through disaster is one that cannot be replicated. No matter what state you’re in, SERVPRO strives to make your disasters “Like it never even happened.”

Storm Watch 2017—Dorothy and Toto report for duty!

8/28/2017 (Permalink)

Storm Damage Storm Watch 2017—Dorothy and Toto report for duty! Our storm team has visited many parts of the U.S. during flood, hurricane, and tornado disasters.

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties works 24/7 to make sure the local community is taken care of during a disaster. But, what happens when another community is in need and their local SERVPRO is overrun with so many calls they cannot possible take them all? SERVPRO’s from all over the U.S. step in to help!

During their recent trip to Birmingham the Madison, Rockcastle, Garrard, & Lincoln Counties SERVPRO team got to be in attendance when a Kansas City flood occurred. The Storm Team, run by Eric Greene, were ready and prepared to take care of Kansas City. They dispatched SERVPRO’s from all over to send their Storm Crews to the flood damaged areas.

Our motto is, and always will be, Here to Help! No matter the distance our Storm Team will travel to make your disaster “Like it never even happened.”