Water Damage in Richmond

6/8/2022 (Permalink)

What happens when we get water damage calls?

We have an after-hours service that answers our calls. That person will send out a message to our team with your information so we can contact you directly. After we contact you will have a 1-4-8 policy. We will contact you within an hour, have someone on sight within four hours, and have a written plan of action to you within eight hours. 

Homeowners called us after hours this past weekend for emergency water damage. A split wall unit leaked through the floor and onto the second floor and impacted two rooms. The flooring and ceilings were damaged by water.

Our team was there to help clean this up within the hour. The water was still there when we arrived to begin mitigation. 

These homeowners were happy to see the green team!