Flooded Basement in Richmond, Kentucky

2/5/2021 (Permalink)

SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties had a customer that lived in an apartment. Their child stuck something down the toilet and created an overflow of sewage. When a sewage damage happens in a home or apartment, or any home, it is classified as a category 3. With a category 3 water damage --carpets, contents, and other structure have to be removed, if impacted by the water damage. 

The carpet had to be removed in this apartment building, not only on the second floor where the damage occurred, but the first floor also had to have carpet and contents removed. The sewage overflowed enough that it went began to go through a small hole in the floor and carried down to the first floor apartment. 

This water damage took a few months to fully complete. Not only did we restore the property after water damage, but our reconstruction team had to rebuild drywall and baseboards. They also to remove and replace carpet, padding, and sub-floor. The customers were so happy when it was finally done. The facility manager said they would always trust us with their water and emergency damages.

When a water damage occurs in your home or business, day or not, give SERVPRO® of Madison, Rockcastle, Garrard, & Lincoln Counties a call at 859-623-0000.